Core IT Managed Services
Let your business do what it does best - we'll handle the rest.
In today's world, businesses cannot afford downtime, inefficiency, or security gaps. That's where our IT Managed Services come in - not just as a support system, but as a strategic partner.
AvaiIT's Managed Services include:
- Remote & On-Site IT Support
- Remote Monitoring and Management (RMM)
- Patch Management
- Endpoint Detection and Response (EDR)
- Managed Antivirus / Anti-malware
- IT Asset Management (ITAM)
- Mobile Device Management (MDM)
- Network Administration
- Workstation Setup & Imaging
- Remote Access Solutions
- Microsoft 365 & Google Workspace Management
| Features | Silver | Gold | Platinum |
| Remote Help Desk Support | ✅ | ✅ | ✅ |
| Maintenance of Existing Workstations. | ✅ | ✅ | ✅ |
| Remote and Mobile Device Managements | ✅ | ✅ | ✅ |
| Office 365 Email | ✅ | ✅ | ✅ |
| Managed Devices per User | 2 | 3 | 3 |
| Vendor Management & Procurement | — | ✅ | ✅ |
| Labor Discounts & Credits | — | ✅ | ✅ |
| Network Support | — | ✅ (limited to AvailIT installed equipment) | ✅ |
| Data Backup & Disaster Recovery | — | — | ✅ |
| POS Support | — | — | ✅ |
| After Hours Service | Add-on | Add-on | ✅ |
